Back end Integration
Voice access to your back office systems
Driving revenue through delivering a rich set of services to your customer by integrating with your corporate back office systems

When services are required to be integrated into your corporate back end systems IST has a well experienced team of over 40 application developers focused on contact center developer, and backend integration. We have extensive experience in integrating with the various of leading back office systems such as Tibco, IBM Main Frame, IBM MQ, IBM Webspere, Micosoft Biz Talk, SQL Databases, Application Servers, Right Fax, Amadeus etc ...

 

Our software developers and professional services teams provide the expertise to assess, plan, design, build, test and implement interface applications and voice solutions that can be fully integrated into existing IT and telephony systems. At IST we are committed to a multi-vendor, multi-platform, open systems environment, and we utilize proven tools, business processes and methodologies to facilitate knowledge transfer, in-house maintenance, and most important, superior customer service. We believe so strongly in providing quality application development experience - every time, that we have documented our methodology for application delivery.

 

We will provide you with custom application development services that enable voice access to multiple data sources, including the Web, by seamlessly integrating voice response systems with your existing IT and Web infrastructure. Our interface applications allow customers and employees to access information and services they need, all by themselves - at a lower cost for you.

IST Customers

IST Customers

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Al Rajhi Bank

Within KSA : 800-124-6666
International : +966-92000-3344

What are our clients saying?

IST makes it really easy to do business with them. I ask once, they deliver, no hassles

Rodwin Palm - Call Center Manager / International Bank of Qatar

Matching project's timeline, with professional solving risks within the project. This is IST. They are very flexible to meet your customized requirements

Ibrahim Albloushi - Head of IT / Sharjah Contact Center

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