Career Opportunities

As a company IST is on the cutting edge of new technology innovations. This exciting, challenging environment is one our employees thrive on. We think of IST as a school our staff comes to for a great learning opportunity and, after 2-3 years, they are different people. The scope of technology encountered, the high profile customers and complex solutions all offer a fantastic opportunity for personal growth and expansion.

 

We are particularly proud of the people who work for IST. Every one of them has unique skills and knowledge they freely share with their team members to build an extensive knowledge bank that helps our customers. With delivery-oriented, committed, and dedicated staff we have confidence every project will deliver its promises.

 

Our policy to promote and reward from within is paid back ten-fold by the ongoing loyalty, hard work, and commitment our staff give us. The equal opportunities, multi-cultural philosophy provides a great place to work where we can all learn from each other.

 

To apply for a position with in IST, please review the opening below and click on the Job Application Form

 

Sales Manager-Turkey  (Job Code : SLT 2000 )
Candidate has sold experience in selling Cisco/contact center products, forecast current monthly commitments, effectively plans and manages the sales process, report on client/prospect activities & schedules and manages marketing activities.

Requirement : A minimum of 5-7 years of sales experience, Team Management Skills, A self-motivated, go-and-get approach and the will to win, Strong presentation, sales, negotiation and influencing skills & An organized with excellent time management
Oracle Developer-OBIEE  (Job Code : OBIEE-001 )
OBIEE 11g installation, Configuration, RPD Design and Metadata Modeling, Developing Analysis, Dashboards, Actionable Intelligence and KPIs...

Requirement : oracle developer with a solid background in Oracle Business Intelligent suite, experience from 3-7 based in Riyadh preferable.
JAVA Application Developer-India  (Job Code : ADI 1003 )
Perform the Technical assignment based on his technical skills to completion according to the specifications supplied by the team leader or project manager. Writing code based on his defined skill (Java, Database etc.), unit testing the code developed.

Requirement : 2-4 years of professional Java development experience, Mastering Java Standard Edition J2SE Ver. 1.5, Good understanding of UML concepts, Solid understanding of SQL & DB design & IP Telephony Solutions / Protocols
Sales Manager-Pakistan  (Job Code : SLK-2011 )
Candidate has sold experience in selling Cisco/contact center products, forecast current monthly commitments, effectively plans and manages the sales process, report on client/prospect activities & schedules and manages marketing activities.

Requirement : A minimum of 5-7 years of sales experience, Team Management Skills, A self-motivated, go-and-get approach and the will to win, Strong presentation, sales, negotiation and influencing skills & An organized with excellent time management
PreSales Engineer-Pakistan  (Job Code : PK 1009 )
Candidate has solid knowledge of the contact center industry & solutions, Assume Subject Matter Expert role supporting the Cisco IPCC product line for company & driving or Assist with the development of formal sales plans and proposals

Requirement : 3+ years as Cisco IP Contact Center Presales / Engineer, Excellent documentation skills - design and IT architecture, Solid Analysis, communication and presentation ability, Experience in design, planning and testing methodologies
Presales Engineer  (Job Code : PS 1008 )
Understand and analyze customer contact center requirements, Assume Subject Matter Expert role supporting the Cisco IPCC product line for company & driving or Assist with the development of formal sales plans and proposals for assigned opportunities

Requirement : 3+ years as Cisco IP Contact Center Presales / Engineer, Excellent documentation skills - design and IT architecture, Solid Analysis, communication and presentation ability, Experience in design, planning and testing methodologies
Sector Manager-Sales  (Job Code : SML 1007 )
Candidate has experience in forecast current monthly commitments, effectively plans and manages the sales process, report on client/prospect activities, results and next steps, effectively plans, schedules and manages marketing activities.

Requirement : A minimum of 5-7 years of sales experience, Team Management Skills, A self-motivated, go-and-get approach and the will to win, Strong presentation, sales, negotiation and influencing skills & An organized with excellent time management
Account Manager-Sales  (Job Code : SL 1005 )
Develops a clear understanding of the IST products and services offering relative to various client needs, Effectively demonstrates products to advance the sales process & Demonstrates clear understanding & adherence to all pricing policies and practices.

Requirement : A minimum of 3 years of sales experience, A self-motivated, go-and-get approach & the will to win. Strong presentation, sales, negotiation and influencing skills, An organized with excellent time management, team approach & Excellent communication skills
Senior Java Application Developer  (Job Code : SAD 3002 )
Candidate has solid experience in defines scope, plans, and deliverable for assigned projects, enhance technical skills (horizontally/vertically) and invade new technologies/tools & act as technical Mentor, subject matter expert to other team members.

Requirement : 6 years of professional Java development experience, Solid overall understanding of Java Enterprise Edition J2EE, Experience using Eclipse / WSAD and JBoss AS & Experience with IBM WebSphere Application Server.
JAVA Application Developer  (Job Code : AD 3001 )
Perform the Technical assignment based on his technical skills to completion according to the specifications supplied by the team leader or project manager. Writing code based on his defined skill (Java, Database etc.), unit testing the code developed...

Requirement : 1-5 years of professional Java development experience, Mastering Java Standard Edition J2SE Ver. 1.5, Good understanding of UML concepts, Solid understanding of SQL & DB design & IP Telephony Solutions / Protocols
Team Leader IPCC System Engineer  (Job Code : TLSE 2006 )
Candidate has solid experience in gathering and Analyze customer requirements and translate into a detail design, develop Quality Assurance Procedures to ensure all projects deployed are up to the IST standards & Resource Planning & Hiring

Requirement : Experience 10-12 Years of experience in Cisco IPCC and/or Cisco IP Communication or other Vendor voice / call center experience, strong logical thinking & problem solving skills, Certifications; UCCE, UCCX & CCIE Voice
Senior IPCC System Engineer  (Job Code : SSE 20002 )
Candidate has experience in Deploy/Support Network & Cisco IPTelephony & Contact Centers at customer site, Deploy multiple projects simultaneously, with full ownership on all engineering tasks ranging from requirement analysis to customer sign off.

Requirement : 4-6 Years of experience in Cisco IPCC and/or Cisco IP Communication or other Vendor voice / call center experience, Knowledge of Cisco Switching, Routing, IP Telephony, Unified Communication Applications, Cisco ICM, IP IVR. Certifications;CCVP, All UCCE
Service Edge IPCC System Engineer-Tier2  (Job Code : SG 1457 )
Employee has solid experience in Microsoft, Networking, IPT & IPCC, Solid know-how of this product family and of underlying technologies, follows the escalation/referral matrix within the organization, Support the tier 1 by training and knowledge sharing.

Requirement : 5+ years of high-level technical support in Cisco products, Ability to communicate effectively, Excellent troubleshooting skills, investigating and solving dynamic problems, Well-organized with the ability to multi-task and work with minimal supervision.
Service Edge IPCC System Engineer-Tier 1  (Job Code : SG 1456 )
Employee has solid experience in Microsoft, Networking, IPT & IPCC, Solid know-how of Cisco products & of underlying technologies, Proactively stay up to date with the latest technologies, Follow the escalation/referral matrix within the organization

Requirement : Excellent customer support skills 2+ years of high-level technical support in Cisco products, Ability to communicate effectively, Highly self-motivated and independent, Certifications; MSCE, CCNA & Cisco Voice
IPCC System Engineer  (Job Code : SE 20001 )
Employee has experience in deploy /support Cisco IPT & Contact Centers at customer sites, Participate in gathering & Analyzing customer requirements & translate into a detail design, delivering successful deployments with in committed time frames.

Requirement : 1-5 Years of experience in Cisco IPCC/Cisco IP Communication, Knowledge of Cisco Switching, Routing, IP Telephony, Cisco ICM, CVP, Cisco Outbound Solutions, Unity Voice Mail, Voice Recording and others, problem solving.Certifications; CVOICE,UCCX

IST Customers

IST Customers

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Al Rajhi Bank

Within KSA : 800-124-6666
International : +966-92000-3344

What are our clients saying?

IST makes it really easy to do business with them. I ask once, they deliver, no hassles

Rodwin Palm - Call Center Manager / International Bank of Qatar

Matching project's timeline, with professional solving risks within the project. This is IST. They are very flexible to meet your customized requirements

Ibrahim Albloushi - Head of IT / Sharjah Contact Center

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