On the 29th December 2011,  Egyptian Telecommunication & Technology Minsitry's arm ITIDA signed a memorandum of understanding with IST to be its technology partner, in an investment  of 150 Million Egyptian Pounds in the Egyptian contact center market located in the Maadi Contact Center Park, ...

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We are really pleased with the latest achievement of IST networks.  In October this year, IST was awarded the ATP certificate making us THE ONLY CERTIFIED CONTACT CENTER ADVANCE TECHNOLOGY PARTNER IN TURKEY.  The significance of this award as a Cisco partner is that we can operate Cisco contact ce...

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It has been a busy year for IST and with the end of the year round the corner it is only right that we take stock of our successes and celebrate them.  We are therefore delighted to announce that one of our clients, Kahramaa (Qatar’s General Electricity and Water Corporation) has received a well-...

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Egypt Air new contact center just recently went live, with an intricate contact center, which is centerilized in Egypt, with branches across the EMEA region, with first branch being Saudi Arabia, the implementation is based on Cisco Contact Center Enterprise Edition and Cisco Voice Portal technology...

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Bank Al Jazira launches its new IVR, empowered with elaborate Banking Retail Self Service, implemented by IST based on Cisco Voice Portal, the project has been implemented ahead of schedule, this implementation is the first phase in a multiple project series targeting the enhancing of the Bank Al Ja...

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