iLive Text to Speech a UniVox Solutions product, adds life like voice to your IVRs creating a human face for your company. iLive TTS offers ground braking Arabic & English Text to speech voices. Accuracy, Clarity, and Naturualness are the three corner stones iLive has been built on transforming text in to high quality speech thensis.

Why Use TTS with Corporate IVR ?

• Minimize Time to Market - your products on your corporate IVR. No need to searching and booking a date for your voice artist and studio in order to record some voice messages required to release your product on the IVR. Through the iLive TTS, you can simply type what you want your IVR to say, and thats it.
• Avoid voice message inconsistency - There will always come a time and you will find that your voce artist is not available. They are only human you know; might be on a holiday. At that point you will find your self in a position with no option except to find someone elese to record the required prompts, which will put you in a position to have an IVR with multiple voices, and will sounds wrong, inconsistent.
• Announcing Dynamic Information - There is always a limitation when it comes to traditional recording of IVR Prompts. It is the number that can be recorded.That being said you will find given that nature of the manual effort there is some information that is not recorded as it simply will takes years to do. An example customers names, Addresses, etc .. Imagine the difference if you use TTS, and upon the customer logging in the customer is welcomes with his name. A form of IVR personalization that will always have a positive impact on customer satisfaction.
• Smart Voice Alternatives - Obviously you will have different age groups, male female with in your customers. Imagine having the power to target the right voice sample to the customers. Example you have a young population we can direct a young voice on the IVR for them. A older audience, you can direct an older voice for them through the TTS. This is simple through checking their customer profile / age, and then simply choosing what is the best voice that will suite them

Interested in Corporate Branding your IVR ?

Customized voice to serve corporate branding is also offered, where the company is to provide the voice artist of Choice, and the voice artist is to work with UniVox customization team for a period of 6 weeks.

Listen to some TTS Samples

Select one of the sample below to listen to the TTS Samples: