IST has partnered with AGNITIO a worldwide market leader in voice biometrics solutions
KIVOX is Agnitio's speaker verification offering. Based on Agnitio's Free-Speech core, it brings the same technologies used by law enforcement, intelligence agencies and forensic laboratories around the world to enterprises and call centers.
Since KIVOX Verifier does not require a user to speak any specific pre-enrolled words or phrases to verify, security architects can create applications that utilize true phrase randomization and/or random knowledge based information to provide true multi-factor verification with a high level of liveness detection capabilities.
Voice Biometrics is used in to approaches in the contact center industry:
