Everything you need to achieve streamlined communication
The latest innovation from IST is MyVox, a telephony solution, which integrates Cisco IP Phones with the desktop application. As a next generation solution MyVox streamlines communication processes by empowering users with several methods and channels to reach their target audience and get their messages delivered.
Thus, by integrating `messaging functionality’ to IP Phones and enabling chat functionality from a desktop to a single or a group of people, MyVox has made telephony literally seamless towards streamlining the communication processes. Going one step further, MyVox includes timesheets which can be integrated with HR systems or remain as standalone time sheets to ensure that employee productivity is tracked and monitored.
MyVox - more than a two way messaging system
MyVox is more than just a two-way messaging system. It empowers users to
- Create group chats - group chats are useful for collaboration when discussing an issue in real time.
- Broadcast/Page voice notes – documents voice calls for backup and reference.
- Broadcast text messages to all phones – instantaneously, in real-time.
- Send text messages directly to phones – a great function to display customer caring and commitment.
- Manage their time efficiently through its Timesheet functionality which captures timestamps of log in and log out time. The timesheets can be easily integrated with any HR system.
- Users can receive RSS feeds.
- Create, Update and manage personal and corporate phone book. It simplifies corporate directory information retrieval for users.
- Enable, search, and filter through the phone books
- Streamlines communication and provides a single interface between the employee and the computer device.
For enterprises, the benefits are varied, including:
- Transformed business process
- Integrated functionality
- Automatic workflow
- Improved personnel productivity
- Analytics and business intelligence on employee utility and quality of work time.
- Real time communication
