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  • WFO + Digital Automation
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      • Branch Recording
      • Quality Management
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Archives

Author Archive for: "mohamedshams"
 Nun CIVR: 6 Most Frequent Conversational IVR Questions
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By Mohamed Shams
In Uncategorized
Posted September 29, 2022

Nun CIVR: 6 Most Frequent Conversational IVR Questions

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 5 Challenges That The Back-Office Operations Face (Solved)
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By Mohamed Shams
In Uncategorized
Posted August 30, 2022

5 Challenges That The Back-Office Operations Face (Solved)

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 4 Ways CJO Optimizes CX in Telecom Industry
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By Mohamed Shams
In Uncategorized
Posted July 28, 2022

4 Ways CJO Optimizes CX in Telecom Industry

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By Mohamed Shams
In Uncategorized
Posted June 26, 2022

Nun CIVR: Automate More Than 90% of Your Telecom IVR

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By Mohamed Shams
In
Posted March 10, 2022

Cisco WebEx Contact Center

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 Why Move to Cisco WebEx Cloud Contact Center in Numbers + Infographic
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By Mohamed Shams
In Uncategorized
Posted February 16, 2022

Why Move to Cisco WebEx Cloud Contact Center in Numbers + Infographic

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 IST Partner Automation Anywhere Named a Leader in the 2021 Gartner® Magic Quadrant™ for Robotic Process Automation for Third Consecutive Year
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By Mohamed Shams
In Uncategorized
Posted November 22, 2021

IST Partner Automation Anywhere Named a Leader in the 2021 Gartner® Magic Quadrant™ for Robotic Process Automation for Third Consecutive Year

RPA provider positioned furthest to the right for completeness of vision in the Leaders Quadrant Our Partner, Automation Anywhere, a global leader in Robotic Process Automation (RPA),  Gartner, [...]

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By Mohamed Shams
In
Posted November 12, 2021

Cookie Policy

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By Mohamed Shams
In
Posted November 12, 2021

Disclaimer

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By Mohamed Shams
In
Posted November 12, 2021

Privacy Policy

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IST Networks

Recent Blog Posts
  • Nun CIVR: 6 Most Frequent Conversational IVR Questions
  • 5 Challenges That The Back-Office Operations Face (Solved)
  • How to Use Customer Journey Orchestration Platform for Customer Experience Optimization 
  • 4 Ways CJO Optimizes CX in Telecom Industry
  • The Role Of Conversational IVR In The Banking Industry
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