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Archives

Monthly Archive for: "June, 2018"
 Genesys Gets Predictive
0
1
By Sherif Fahmy
In Uncategorized
Posted June 20, 2018

Genesys Gets Predictive

In the Customer Experience Technology industry we are constantly bombarded by news how Artificial Intelligence (AI) will reshape the industry. At times one think, this is a nice, but is it [...]

READ MORE
 The Future of CX with Cisco. Break the Silos.
0
0
By Omar Aref
In Uncategorized
Posted June 13, 2018

The Future of CX with Cisco. Break the Silos.

Live Webinar Guest: Zach Taylor, Director of Global Contact Centers, Cisco: IST, has hosted a LIVE webinar on May, 3rd 2018, with Zach Taylor, the Director of Global Contact Centers, to discuss, [...]

READ MORE
 [Retail] Better Close Rates on Shopping Carts with PureCloud
0
0
By Sherif Fahmy
In Uncategorized
Posted June 4, 2018

[Retail] Better Close Rates on Shopping Carts with PureCloud

Need to secure that buy or improve close rates on shopping carts? Simple. Provide exceptional customer service all day, everyday. In-store, over-the-phone and online have all become competition [...]

READ MORE

IST Networks

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