The Customer Experience Technology Specialists
Award winning CX technology partner vendor
Setting The Standard In CX
Backed by the largest team of CX experts
and engineers in the Region
IST has over 250 employees
IST is proud to employ the largest number of Customer Experience dedicated personnel within the GCC, Turkey and United Kingdom.
Our expert consultants and engineers are considered world-experts in their respected field, each having completed numerous challenging projects successfully. You can rest assure our skilled team of engineers, designers, solution architects and project managers are fully equipped to handle any CX challenge.
Trusted by over 100 organisations
What our customers say about IST
IST was the chosen partner to implement and integrate Genesys omnichannel solution with our bespoke applications, thanks to thier local experience & support in KSA.
IST made a great job of installing the solution and their experts always respond on the spot if we need support.
Although there are 3 main providers for Genesys solutions in Egypt, IST won our business. Above all, they offered the best support SLA. Thank You, IST.
IST is the first dedicated vendor in our Industry. However, we did not view them as just a vendor, but a partner to our business. The advice, recommendations and support given by IST is outstanding for us, they are the best vendor we have ever worked with. Thank you IST.
As we have decided to implement Cisco Unified Contact Centre Solution in our line of business, IST has been dedicated in providing us extensive support and assistance all throughout even though we had a lot of rough time during the implementation, migration, and up-gradation of our solution. This dedication and desire to provide solutions to their client’s need has changed our view of them from a client-vendor to be of a technology partner and is looking forward in having more engagement with them in the future.
Matching project timeline, with professional Service Edge after the Go-live, This is IST Networks as they are very flexible to meet the customized requirements.
What does IST do?
IST are the CX technology experts. We deliver Customer Experience solutions
to all your customer touch points through innovation and integration.
Working With World Class CX Technology Vendors
The ATP Certification is Cisco’s highest partner engagement award. Certified annually, Cisco recognises IST’s product knowledge, experience and in depth expertise.
Genesys Gold Partner
The Genesys GOLD partner award is a recognition of IST’s extensive knowledge, experience and expertise with Genesys Customer Experience solutions.