fbpx
  • CC & WFO
    • Contact Center Solution
      • Cisco Webex Contact Center
      • Cisco UCCX
      • Cisco UCCE
      • Cloud Contact Center Solutions
      • Genesys Cloud CX
      • Genesys Connect
      • Genesys DX
    • Workforce Optimization
      Verint
      • WFO
      • Knowledge Management
      • Desktop and Process Analytics
      • Speech Analytics
      • Branch Recording
      • Quality Management
    • Workforce Management
      • WFM
      • Genesys Intelligent Workload Distribution
      • Verint Performance Management
    • Arabic Conversations
      Text-to-Speech
      • Nūn Live
      • Nūn Studio
      • Nūn Editor
  • Industries
    • Insurance CX
    • Banking CX
  • CX Management
    • Customer Feedback Management
      • xHive
      • Verint Enterprise Feedback Management
    • Identity Management
      • Daon Digital Identity Proofing
    • Journey Management
      • Alterian Customer Journey Orchestration
      • Alterian Customer Journey Analytics
    • Connectors
      • Social Data Router (SDR)
    • CX Management
      • xDEC
      • xChange
  • Conversational AI
    • Menu Item
    • xCAI
    • xCAI Banking
    • xCAI Insurance
    • Cognigy
    • Kore.AI
    • Identity Management
    • Daon Digital Identity Proofing
  • Services
    • ServiceEdge
    • Professional Services
    • Web Development
    • Mobile App Development
    • UX Design
    • Nun Studio
    • BusinessPark
  • About Us
    • Awards
    • Blogs
    • News and Events
    • Customer Testimonials
    • Webinars
      • Botter& RPA Digital Worker
      • Office or HomeOffice by Verint & IST
    • Recruitment
    • Resources
      • IDC: Redefining CX with Cloud & AI Enabled Contact Centers
      • Digital Workers Whitepaper
      • UK Consumer Preferences 2019
      • UK Contact Centers: Winning in The New Normal
      • Transformation of Customer Experience
    • Contact Us
Customer Experience Technology Experts Customer Experience Technology Experts Customer Experience Technology Experts
  • CC & WFO
    • Contact Center Solution
      • Cisco Webex Contact Center
      • Cisco UCCX
      • Cisco UCCE
      • Cloud Contact Center Solutions
      • Genesys Cloud CX
      • Genesys Connect
      • Genesys DX
    • Workforce Optimization
      Verint
      • WFO
      • Knowledge Management
      • Desktop and Process Analytics
      • Speech Analytics
      • Branch Recording
      • Quality Management
    • Workforce Management
      • WFM
      • Genesys Intelligent Workload Distribution
      • Verint Performance Management
    • Arabic Conversations
      Text-to-Speech
      • Nūn Live
      • Nūn Studio
      • Nūn Editor
  • Industries
    • Insurance CX
    • Banking CX
  • CX Management
    • Customer Feedback Management
      • xHive
      • Verint Enterprise Feedback Management
    • Identity Management
      • Daon Digital Identity Proofing
    • Journey Management
      • Alterian Customer Journey Orchestration
      • Alterian Customer Journey Analytics
    • Connectors
      • Social Data Router (SDR)
    • CX Management
      • xDEC
      • xChange
  • Conversational AI
    • Menu Item
    • xCAI
    • xCAI Banking
    • xCAI Insurance
    • Cognigy
    • Kore.AI
    • Identity Management
    • Daon Digital Identity Proofing
  • Services
    • ServiceEdge
    • Professional Services
    • Web Development
    • Mobile App Development
    • UX Design
    • Nun Studio
    • BusinessPark
  • About Us
    • Awards
    • Blogs
    • News and Events
    • Customer Testimonials
    • Webinars
      • Botter& RPA Digital Worker
      • Office or HomeOffice by Verint & IST
    • Recruitment
    • Resources
      • IDC: Redefining CX with Cloud & AI Enabled Contact Centers
      • Digital Workers Whitepaper
      • UK Consumer Preferences 2019
      • UK Contact Centers: Winning in The New Normal
      • Transformation of Customer Experience
    • Contact Us

Mobile Apps

 10 Reasons Why Social Media is essential for your Contact Center during Covid-19 times
0
0
By Nourhan Ghareeb
In Mobile Apps
Posted June 8, 2020

10 Reasons Why Social Media is essential for your Contact Center during Covid-19 times

Building relations with customers via social media and the way these channels are managed is an essential element of organizational success. Social Media can positively influence sales and [...]

READ MORE
 Self Service Apps: Why do customers love them?
0
2
By Norman Liu
In Mobile Apps
Posted March 6, 2019

Self Service Apps: Why do customers love them?

Self-Service apps, why do customers like them? Today, February 2019, there are over 2.2 million apps that exist on both iOS and Android platforms. Each month, up to 40,000 apps are submitted to [...]

READ MORE

Recent Blog Posts
  • Harnessing AI and Customer Feedback for Enhanced CX: Integrating Kore.ai and Hive CFM
  • Transforming Customer Feedback into Personalized Journeys: The Power of Hive CFM and Alterian CJO
  • Conversations Evolved: Unveiling the Power of GPT-4 in Transforming Conversational AI in the MENA Region
  • Daon, Digital Onboarding for Banking in the Digital Age
  • Customer Journey Orchestration, Delivers More Than Next Best Offer

CONTACT IST NETWORKS

Email: [email protected]
© IST Networks 2024. All Rights Reserved.
  • Privacy Policy
  • Cookie Policy
  • Disclaimer
  • Terms and Conditions