In our recent webinar with the CX Guru, Khaled Ramadan – Powered by Verint, We asked Ramadan about his thoughts on the role of AI in the contact centers? Here are some of his interesting [...]
We need to understand what the analysts are saying. We need to understand how the market trends are going today. According to the 2020 Global Customer Experience Benchmark report based on the [...]
.Cortanaو SIRI أصبح استخدام الأوامر الصوتية أمرًا شائعًا في الوقت الحاضر ، حيث يستخدم المزيد من مستخدمي الهواتف المحمولة مساعدين صوتيين مثل .وهي أنظمة صممت من خلال برامج تحويل النص إلى كلام [...]
Using voice commands has become pretty common nowadays, as more mobile phone users use voice assistants such as Siri and Cortana. These systems are built with Text-to-Speech and speech [...]