Awards – IST Industry Recognition

Over the years, IST has delivered many successful projects, many of which has attracted industry recognition

IST Industry Awards

In recognition of outstanding achievement by our industry peers

Cisco ATP Certified

Genesys Gold Partner

2006 Cisco

Best UCCE project in EMEA

2007 Cisco

UCCE Technology Partner of the year

2008 Cisco

UCCE Technology Partner of the year

2009 Cisco

Best ATP Partner

2013 Cisco

Partner Displacement

2014 Genesys

Best Value Added Reseller

2015 Genesys

Most Innovative Systems Integrator

2016 Genesys

Best New Logo

2016 Genesys

Best Customer NPS

2017 Genesys

Middle East Partner of the Year

2017 Verint

Rising Star

2017 Genesys

Most Innovative Systems Integrator

2017 Genesys

PureEngage Rising Star Partner

2017 Genesys

PureConnect Rising Star Partner

2017 Genesys

High Roller, Highest Revenue

IST Employee Awards

In recognition of outstanding contribution by our customers

2016 Genesys

Zaid Shabaan
Sales Manager of the Year

2016 Zain

Moamen Badr
Best Outsource

2017 Genesys

Mostafa Rabie
Best Solutions Specialist

2017 Zain

Moamen Badr
Outstanding Performance and Support

IST Customer Awards

In recognition of exceptional project delivery from our industry peers

2009 Banker ME Awards

Dunia Finance
Best use of Technology

2010 Insights

ICT Qatar
Middle East Best New Contact Center

2012 Insights

Bank Aljazira
Middle East Best Contact Center

2016 Genesys

Mobily
Customer Innovation Awards: CX Pioneer

2016 CNME

Mobily
Telecom deployment of the year

2017 Genesys

STC
Best use of Technology in Telecom

2017 Genesys

SABIC
Best Back Office Optimzation

2017 Genesys

Dubai Islamic Bank
Best use of Technology in Finance

2017 Genesys

Careem
Best Regional Rollout of CX Platform

2017 Genesys

STC
Best Digital Channels Experience

2017 Genesys

STC
Customer Innovation Award: CX Pioneer