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      • Text To Speech
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Women in The Tech Industry 2022

 Women in The Tech Industry 2022
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By Nourhan Ghareeb
In Uncategorized
Posted March 20, 2022

Women in The Tech Industry 2022

Women in The Tech Industry 2022   As we are in Women’s Month, It’s important to recognize Women’s effective role in the Tech Industry, The pioneers in the field who crafted the road for [...]

READ MORE
 How To Automate Instagram Interactions For Genesys Contact Centers
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By Nada Ahmed
In Uncategorized
Posted March 13, 2022

How To Automate Instagram Interactions For Genesys Contact Centers

How To Automate Instagram Interactions For Genesys Contact Centers Instagram is considered one of the most used social media platforms worldwide due to the engaging nature of image and video [...]

READ MORE
 Alterian: Ensure Real-Time Customer Retention In Retail Banks 2022
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By Nada Ahmed
In Uncategorized
Posted March 6, 2022

Alterian: Ensure Real-Time Customer Retention In Retail Banks 2022

Alterian: Ensure Real-Time Customer Retention In Retail Banks 2022 For quite a while, it has been known that retaining customers is cheaper than acquiring a new one. Besides that, The conversion [...]

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 Reveal Essential Customer Insights with Speech Analytics
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By Nourhan Ghareeb
In Uncategorized
Posted February 27, 2022

Reveal Essential Customer Insights with Speech Analytics

Reveal essential customer insights with Speech Analytics Your competitive advantage often depends on anticipating and addressing market needs faster than the competition. There are few things [...]

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 How to Avoid Common Call Centre Compliance Missteps
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By Nourhan Ghareeb
In PureCloud, Uncategorized
Posted February 27, 2022

How to Avoid Common Call Centre Compliance Missteps

How to Avoid Common Call Centre Compliance Missteps Regulatory compliance is a top priority for call centre managers and supervisors. But keeping up with ever-changing standards is a difficult [...]

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 Why Move to Cisco WebEx Cloud Contact Center in Numbers + Infographic
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By Mohamed Shams
In Uncategorized
Posted February 16, 2022

Why Move to Cisco WebEx Cloud Contact Center in Numbers + Infographic

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 Top Strategic Contact Center Technology Trends for 2022
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By Nourhan Ghareeb
In Uncategorized
Posted February 14, 2022

Top Strategic Contact Center Technology Trends for 2022

Every year, Gartner identifies technology trends that are critical to business. This year, the list comprises a number of strategic contact center trends that will enable CEOs to deliver growth, [...]

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 Join The Multicloud Revolution with Genesys – Multicloud CX
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By Nourhan Ghareeb
In Uncategorized
Posted January 24, 2022

Join The Multicloud Revolution with Genesys – Multicloud CX

Join The Multicloud Revolution with Genesys; Your business is unique. You have different objectives, strategies, tech requirements, and geographic needs. And you must meet specific security and [...]

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 Top 5 AI-Powered Technologies Driving Contact Centers into The Future
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By Nourhan Ghareeb
In Uncategorized
Posted December 9, 2021

Top 5 AI-Powered Technologies Driving Contact Centers into The Future

In our recent webinar with the CX Guru, Khaled Ramadan – Powered by Verint, We asked Ramadan about his thoughts on the role of AI in the contact centers? Here are some of his interesting [...]

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 IST Partner Automation Anywhere Named a Leader in the 2021 Gartner® Magic Quadrant™ for Robotic Process Automation for Third Consecutive Year
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By Mohamed Shams
In Uncategorized
Posted November 22, 2021

IST Partner Automation Anywhere Named a Leader in the 2021 Gartner® Magic Quadrant™ for Robotic Process Automation for Third Consecutive Year

RPA provider positioned furthest to the right for completeness of vision in the Leaders Quadrant Our Partner, Automation Anywhere, a global leader in Robotic Process Automation (RPA),  Gartner, [...]

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IST Networks

Recent Blog Posts
  • Women in The Tech Industry 2022
  • How To Automate Instagram Interactions For Genesys Contact Centers
  • Alterian: Ensure Real-Time Customer Retention In Retail Banks 2022
  • Reveal Essential Customer Insights with Speech Analytics
  • How to Avoid Common Call Centre Compliance Missteps
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