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في هذا العصر الذي نعيشه ومع وتيرة الحياة المتسارعة يعد الوقت عاملًا أساسيًّا لنجاح نشاطتنا اليومية؛ فتزايدت الحاجة إلى الذكاء الاصطناعي وتطبيقاته المختلفة؛ وسنستعرض هنا أحد أهم هذه التطبيقات وهو [...]

Technology is playing an important role in our daily life, where it changed our buying behaviour from visiting stores to buying from online websites or mobile apps. Some consumers will still [...]

Arabic Text-To-Speech engines have taken more time to come to the full maturity of today, in comparison to other languages such as English TTS engines. Which is quite odd due to the act there are [...]

I’m in my mid-30s, I am considered to be at the cusp of being a millennial, born in 1983. My group of friends ranges from the late 20s to late 30s. I’ve noticed something in the way friends who [...]

I’m in my mid-30s, I am considered to be at the cusp of being a millennial, born in 1983. My group of friends ranges from the late 20s to late 30s. I’ve noticed something in the way friends who [...]

There is a lot that makes Forrester Wave Cloud Contact Center report unique, however from my personal standpoint is that it matches the speed of the cloud, by being released every quarter, rather [...]

No doubt that our lifestyle today has drastically changed, time is always an essential factor in our daily activity success. Understanding how text to speech (arabic TTS) could help your [...]

Customer experience has become a key differentiator in most organizations, and as the years go by its becoming more and more important to deliver a powerful and seamless customer journey. [...]

PureCloud the All-in-One Cloud Contact Center now supports three new direct messaging channels. Facebook Messenger, Twitter Direct Message & Line! This news is even sweeter for Contact Center [...]

PureCloud the All-in-One Cloud Contact Center now supports three new direct messaging channels. Facebook Messenger, Twitter Direct Message & Line! This news is even sweeter for Contact Center [...]