Why consumer behaviour in the UK is changing and how to adapt
The UK is undergoing a major shift in
consumer behavioural change.
The major shift in behaviour is around expectation when it comes to communicating and interacting with brands. Customers are more interested in brands that make it easy for them interact with them on their own terms, their own choice of channel and when they want to. Not to be limited to with what brands has to offer.
In this whitepaper in association with mycustomer.com, we deep dive into the behavioural change and what brands must do to keep up.
- Why is there a customer service gap between what consumer opinion of brands’ communication offerings and what brands think of themselves.
- What truly omnichannel means, from the customer perspective, remember customers do not know what the words omnichannel mean.
- Why you must avoid silos of engagement
- is provided from multiple independent Internet Service Providers (ISP). The last mile connectivity for these links is provided via wire-line and wireless modes. All Internet connections are terminated on secure Internet firewalls.
Secured Power Supply
- IST Business park is powered by redundant power supplies for different energy suppliers. The facility has dual diesel backup generator sets for power. These backup gen-sets can operate continuously without interruption for many days in case of an extended power utility outage. In addition, all power provided to computing and network infrastructure is protected via on-line UPS systems.
HVAC & Lightening management
- As a multi-disciplined facility management company, our expert engineers are fully qualified to carry out all heating, ventilation and air conditioning (HVAC) services, from design and installation to maintenance and refurbishment.
- Data center management can be a resource strain for many organisations, IST Business Park specialized team of experts can provide you with cost-effective yet premium service, to ensure that your day to day data center management operations is efficient and effective.
Fire & Safety
- IST Business Park uses only the latest and most approved fire safety standards as per global levels. The data centers are protected using FM-200 which is a fast, clean extinguishing agent accepted worldwide. FM200 is a waterless fire protection system, it is discharged into the risk within 10 seconds and suppresses the fire immediately.HVAC & Lightning management.