The Genesys PureEngage & Instagram Connector
React To Your Instagram Audience
Instagram is the growing social media platform amongst Generation Y and millennials in the Middle East. Listen and capture their views about your organization through your Genesys PureEngage Contact Center Platform.
InstGenesys From A Genesys Gold Partner
IST hold the Genesys Gold Partner award in recognition of their extensive knowledge, experience and expertise with Genesys Customer Experience solutions.
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Why you need Instagram Integration
Instagram is growing in popularity with year on year subscriber increases. There are now over 200 million ACTIVE monthly users on the platform with 60 million photos uploaded each day.
Engagement on Instagram is rated at 15 times greater than that of Facebook and 20 times higher than Twitter. Unlike many social media platforms, Instagram users are extremely loyal to the platform. 57% of Instagram users access the system every day*.
Coporate Account Growth
Growth for Corporate Instagram accounts has soared. in the past 2 years, brands with 100k or more followers has grown by 163%.