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Nūn Food and Beverage

Speak with Nūn ن. Natural Sounding Intelligent Voice.

Nūn ن Text to Speech for Food and Beverage

Competition in the food and beverage industry is colossal. Customers have so many choices that quality of food is not enough to differentiate. Nūn can help improve customer experiences with your contact center by automating or partially automating the delivery ordering process. The solution that can allow you to personalize and automate customer calls allowing your agents to better cope with busy peak times within the contact center.

Nun’s text-to speech engine gives you the flexibility of saying anything you want to your customers effortlessly. This is because of the solution’s ability to read out dynamic data, such as your customer’s names and addresses. Nūn won’t only improve your customer experiences and interactions but also it will streamline your operations. By automating certain parts of the call you can focus more on perfecting your customer’s orders instead of dull, superfluous tasks.

Solution Benefits

Improve Customer Service

Quicker and Easier interactions can leave a smile on a customer’s face. Streamlining and personalizing the ordering process can drastically improve the customer’s experience.

Shorter Call Durations

Repetitive tasks such as confirming customer names and addresses can be eliminated therefore making call duration shorter and more consistent across all customers.

Reduce Operational Costs

By automating parts of the ordering process, more agents will be able to focus on the customer’s actual order and not on the administrative and time consuming tasks.

Contact Us About Nūn For Food And Beverage

Service Improvement

Personalized Greeting

Nūn can pronounce Arabic names just like a native speaker. Everybody loves hearing his or her own name. Addressing someone by name creates a trigger in that person’s brain that says, “I’m being spoken to on an individual level”. With Personalized conversations, customers can be greeted by name automatically..

Repeat Last Order

Repeat Last Order is an automated service that reads out a customer’s last order and gives the customer the option to automatically select it. This option saves time for the customer and if selected fully automates the whole call.

Automated Address Confirmation

Customers will be able to automatically hear their address and confirm it with a click of a button before ordering their food. By automating this process you can make this  process uniform across all customer calls.

Real Time Offers

Share offers and promotions with your customers instantly. Be it right before transferring a call to the agent or while customer waits in queue.

Key Benefits

Designed for IVR

The solution is specifically designed for common IVR phrases. This means that IVR phrases and words can be read out flawlessly.

Accurate Arabic TTS

Accurate Arabic TTS will turn IVR dialog into more natural and engaging conversations. By pronouncing words and names correctly and naturally, Will allow the IVR to sound more human allowing for more meaningful and informative conversations.

Personalization

Everybody loves hearing their own names. Addressing someone by name creates a trigger in that person’s brain that says “I'm being spoken to on an individual level”. With Personalized conversations, customers can be greeted by name. This will allow organizations to communicate with their customers on a human level; by creating a more intimate bond with their customers. ​