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Contact centers are losing much more money than they think from employee turnover. Common attempts to keep employees happy like potlucks, dress-up days, and other center-sponsored events are [...]

For all Entrepreneurs and business pioneers who create services and products that mainly aim to facilitate individuals life and make life easier, This blog is for you. Here you will find the [...]

Do you design Intelligent Transportation Systems? Have you ever wondered, what is the best reliable and cost saving solution for Transportation and Travel announcements? Well, I would like to [...]

We all as consumers know the amount of time usually consumed while ordering food. We call our favorite restaurant/fast food chain, get to the IVR, choose a language, choose the option that will [...]

.Cortanaو  SIRI أصبح استخدام الأوامر الصوتية أمرًا شائعًا في الوقت الحاضر ، حيث يستخدم المزيد من مستخدمي الهواتف المحمولة مساعدين صوتيين مثل .وهي أنظمة صممت من خلال برامج تحويل النص إلى كلام [...]

Back in the late 1950s, the first computer-based speech-synthesis systems was originated. Noriko Umeda Et Al. developed the first general English text-to-speech system in 1968, at the Electro- [...]

As with any business, contact center outsourcing companies, do care about their profit margins. At the end, that is one of the main priorities of any business.  There are two ways to increase [...]

Using voice commands has become pretty common nowadays, as more mobile phone users use voice assistants such as Siri and Cortana. These systems are built with Text-to-Speech and speech [...]