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Archives

Monthly Archive for: "December, 2017"
 Infographic: Egypt’s Digital Customer 2018
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By Sherif Fahmy
In Uncategorized
Posted December 20, 2017

Infographic: Egypt’s Digital Customer 2018

In 2018, customers in Egypt are digital-savvy, mobile ready and socially inclined. This means that organizations have to fuel up digital budgets and optimise customer experiences to cater to the [...]

READ MORE
 You Bought a WFM solution, What’s Next
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By Suhaila El-Khateeb
In Uncategorized
Posted December 7, 2017

You Bought a WFM solution, What’s Next

Tuning a workforce management solution is not as complex as flying an airplane, never the less with a little help from a WFM expert, you could get those desired results. What do our WFM [...]

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 Infographic: Saudi Customer 2018
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By Sherif Fahmy
In Uncategorized
Posted December 5, 2017

Infographic: Saudi Customer 2018

Its not news that Saudi Customers are digital savvy, or that they have a higher than the global average number of people accessing the internet. What is news is that: 70% of Saudis have more than [...]

READ MORE

IST Networks

Recent Blog Posts
  • Nun CIVR: 6 Most Frequent Conversational IVR Questions
  • 5 Challenges That The Back-Office Operations Face (Solved)
  • How to Use Customer Journey Orchestration Platform for Customer Experience Optimization 
  • 4 Ways CJO Optimizes CX in Telecom Industry
  • The Role Of Conversational IVR In The Banking Industry
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