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Archives

Tag Archives for: "Cisco Contact Center"
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By Sherif Fahmy
In Uncategorized
Posted November 6, 2018

Cisco Contact Center Peer Reviewed

More and more, I believe that people will be starting looking at peer reviews than analysts review. That’s because the peers are the ones that actually use the system. As I was with doing [...]

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By Sherif Fahmy
In Uncategorized
Posted September 5, 2018

The New Cisco Customer Journey Solutions Platform

Cisco Customer Care has been rebranded as Cisco Customer Journey Solutions, reflecting the direction of which Cisco is taking with their Contact Center Customer Experience portfolio. (Please [...]

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By Sherif Fahmy
In Uncategorized
Posted July 25, 2018

Cisco Customer Care + Apple Business Chat = 😊

A whole new way to engage with your customers. I’m a texter, whether at work or with friends, you’d find me constantly messaging. It makes sense because I can ask what I want in short [...]

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