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Archives

Monthly Archive for: "July, 2018"
 Integrate Google Contact Center AI with existing Contact Center Platform
0
0
By Sherif Fahmy
In Uncategorized
Posted July 31, 2018

Integrate Google Contact Center AI with existing Contact Center Platform

If you are like me, where you checked your Linkedin three times a day, in the morning, during lunch break and towards the end of the workday,  you would not have escaped the news that Google [...]

READ MORE
0
1
By Sherif Fahmy
In Uncategorized
Posted July 31, 2018

Integrate Google Contact Center AI with existing Contact Center Platform

If you are like me, where you checked your Linkedin three times a day, in the morning, during lunch break and towards the end of the workday,  you would not have escaped the news that Google [...]

READ MORE
 It’s just around the corner, With PureCloud. Reach to your clinic, hospital in no time.
0
0
By Omar Aref
In PureCloud
Posted July 26, 2018

It’s just around the corner, With PureCloud. Reach to your clinic, hospital in no time.

“Companies that offer best-in-class customer experiences grow faster and more profitably. To reach this level, insurers must relentlessly improve customer journeys across channels and business [...]

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0
0
By Sherif Fahmy
In Uncategorized
Posted July 25, 2018

Cisco Customer Care + Apple Business Chat = 😊

A whole new way to engage with your customers. I’m a texter, whether at work or with friends, you’d find me constantly messaging. It makes sense because I can ask what I want in short [...]

READ MORE
 Which CX technologies are Middle Eastern companies investing in?
0
0
By Omar Aref
In IST insights
Posted July 4, 2018

Which CX technologies are Middle Eastern companies investing in?

It’s a known fact that Customer Experience (CX) is the new battlefield for today’s digitally savvy customers. Rival products and Services can be copied easily within six months, but good customer [...]

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 Start your engines, at 30,000 feet. Drive through PureCloud.
0
0
By Omar Aref
In Uncategorized
Posted July 1, 2018

Start your engines, at 30,000 feet. Drive through PureCloud.

Buying your first car or second regardless of the experience its always a process that takes time. Well, people take time to decide on which car model, colour, options they want to buy. Unlike [...]

READ MORE

IST Networks

Recent Blog Posts
  • 4 Ways Customer Journey Orchestration Optimizes the CX in the Telecom Industry (Use-Case Included) 
  • The Role Of Conversational IVR In The Banking Industry
  • How Genesys Intelligent Workload Distribution software (IWD) Can Help Insurance Companies Reduce Operational Costs By 15-30%
  • Nun CIVR: Automate More Than 90% of Your Telecom IVR
  • How to use Alterian Customer Journey Orchestration to increase Customer Acquisition rates in Insurance companies?
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