fbpx
  • Customer Engagement Solution
    • CX Platfroms
      • Cisco WebEx Contact Center
      • Cisco UCCX
      • Cisco UCCE
      • Genesys Connect
      • Genesys Cloud CX
      • Genesys DX
    • Speech Solutions
      • Text To Speech
      • Nūn Live
      • Nūn Studio
      • Nūn Editor
      • Conversational IVR
      • Nun Conversational IVR
      • Nun Banking
      • Nun Insurance
    • CX Cloud
      • Saudi CX Cloud
    • Connectors
      • Social Data Router (SDR)
      • ChatBots
      • BOTTER
    • OUR FEATURED BLOG
      • Communication Preferences:
        Why Consumer Behaviour In The UK Is Changing And How To Adapt ?

        LEARN MORE

  • Industries
    • CX-insurance
    • Banking
  • WFO + Digital Automation
    • Verint
      • WFO
      • Knowledge Management
      • Desktop and Process Analytics
      • Speech Analytics
      • Branch Recording
      • Quality Management
    • Teleopti
      • WFM
    • Digital Automation
      • iWD – EWM
      • Task router
    • OUR FEATURED BLOG
      • Communication Preferences:
        Why Consumer Behaviour In The UK Is Changing And How To Adapt ?

        LEARN MORE

  • CX Management
    • Verint Enterprise Feedback Management
    • Verint Performance Management
    • Hive CFM
  • Services
    • ServiceEdge
    • Professional Services
    • Web Development
    • Mobile App Development
    • UX Design
    • Nun Studio
    • BusinessPark
  • About Us
    • Awards
    • Blogs
    • News and Events
    • Customer Testimonials
    • Webinars
      • Botter& RPA Digital Worker
      • Office or HomeOffice by Verint & IST
    • Recruitment
    • Resources
      • IDC: Redefining CX with Cloud & AI Enabled Contact Centers
      • Digital Workers Whitepaper
      • UK Consumer Preferences 2019
      • UK Contact Centers: Winning in The New Normal
      • Transformation of Customer Experience
    • Contact Us
Customer Experience Technology Experts Customer Experience Technology Experts Customer Experience Technology Experts
  • Customer Engagement Solution
    • CX Platfroms
      • Cisco WebEx Contact Center
      • Cisco UCCX
      • Cisco UCCE
      • Genesys Connect
      • Genesys Cloud CX
      • Genesys DX
    • Speech Solutions
      • Text To Speech
      • Nūn Live
      • Nūn Studio
      • Nūn Editor
      • Conversational IVR
      • Nun Conversational IVR
      • Nun Banking
      • Nun Insurance
    • CX Cloud
      • Saudi CX Cloud
    • Connectors
      • Social Data Router (SDR)
      • ChatBots
      • BOTTER
    • OUR FEATURED BLOG
      • Featured Blog
  • Industries
    • CX-insurance
    • Banking
  • WFO + Digital Automation
    • Verint
      • WFO
      • Knowledge Management
      • Desktop and Process Analytics
      • Speech Analytics
      • Branch Recording
      • Quality Management
    • Teleopti
      • WFM
    • Digital Automation
      • iWD – EWM
      • Task router
    • OUR FEATURED BLOG
      • Featured Blog
  • CX Management
    • Verint Enterprise Feedback Management
    • Verint Performance Management
    • Hive CFM
  • Services
    • ServiceEdge
    • Professional Services
    • Web Development
    • Mobile App Development
    • UX Design
    • Nun Studio
    • BusinessPark
  • About Us
    • Awards
    • Blogs
    • News and Events
    • Customer Testimonials
    • Webinars
      • Botter& RPA Digital Worker
      • Office or HomeOffice by Verint & IST
    • Recruitment
    • Resources
      • IDC: Redefining CX with Cloud & AI Enabled Contact Centers
      • Digital Workers Whitepaper
      • UK Consumer Preferences 2019
      • UK Contact Centers: Winning in The New Normal
      • Transformation of Customer Experience
    • Contact Us

Archives

Monthly Archive for: "July, 2018"
 Integrate Google Contact Center AI with existing Contact Center Platform
0
0
By Sherif Fahmy
In Uncategorized
Posted July 31, 2018

Integrate Google Contact Center AI with existing Contact Center Platform

If you are like me, where you checked your Linkedin three times a day, in the morning, during lunch break and towards the end of the workday,  you would not have escaped the news that Google [...]

READ MORE
0
1
By Sherif Fahmy
In Uncategorized
Posted July 31, 2018

Integrate Google Contact Center AI with existing Contact Center Platform

If you are like me, where you checked your Linkedin three times a day, in the morning, during lunch break and towards the end of the workday,  you would not have escaped the news that Google [...]

READ MORE
 It’s just around the corner, With PureCloud. Reach to your clinic, hospital in no time.
0
0
By Omar Aref
In PureCloud
Posted July 26, 2018

It’s just around the corner, With PureCloud. Reach to your clinic, hospital in no time.

“Companies that offer best-in-class customer experiences grow faster and more profitably. To reach this level, insurers must relentlessly improve customer journeys across channels and business [...]

READ MORE
0
0
By Sherif Fahmy
In Uncategorized
Posted July 25, 2018

Cisco Customer Care + Apple Business Chat = 😊

A whole new way to engage with your customers. I’m a texter, whether at work or with friends, you’d find me constantly messaging. It makes sense because I can ask what I want in short [...]

READ MORE
 Which CX technologies are Middle Eastern companies investing in?
0
0
By Omar Aref
In IST insights
Posted July 4, 2018

Which CX technologies are Middle Eastern companies investing in?

It’s a known fact that Customer Experience (CX) is the new battlefield for today’s digitally savvy customers. Rival products and Services can be copied easily within six months, but good customer [...]

READ MORE
 Start your engines, at 30,000 feet. Drive through PureCloud.
0
0
By Omar Aref
In Uncategorized
Posted July 1, 2018

Start your engines, at 30,000 feet. Drive through PureCloud.

Buying your first car or second regardless of the experience its always a process that takes time. Well, people take time to decide on which car model, colour, options they want to buy. Unlike [...]

READ MORE

IST Networks

Recent Blog Posts
  • Nun CIVR: 6 Most Frequent Conversational IVR Questions
  • 5 Challenges That The Back-Office Operations Face (Solved)
  • How to Use Customer Journey Orchestration Platform for Customer Experience Optimization 
  • 4 Ways CJO Optimizes CX in Telecom Industry
  • The Role Of Conversational IVR In The Banking Industry
CONTACT IST NETWORKS
Email: enquiries@istnetworks.com


© IST Networks 2018. All Rights Reserved.
  • Privacy Policy
  • Cookie Policy
  • Disclaimer
  • Terms and Conditions