As with any business, contact center outsourcing companies, do care about their profit margins. At the end, that is one of the main priorities of any business. There are two ways to increase profits, either increase revenues, or decrease costs. Nūn Text-to-Speech engine is your ultimate solution, when it comes to cost-cutting, while providing a superior consistent customer experience.
Here’s the reason why
Traditionally, companies hire professional voice talents to speech enable their content. Everything from cost to availability of the talent, accent, gender, and language must be considered and aligned. And, at the end of the day, the expense and time commitment involved in using a live voice talent may exceed what your company is comfortable with. The smartest solution for companies looking to minimize cost and maximize consistency, quality, and ease is Nūn text to speech. Nūn TTS voices will allow you to feature a reliable voice across your IVR. With Nūn TTS, the process of voice creation will firmly be in your control. Edit your audio at any point without the extra expense of booking a studio and a voice actor. With recent developments in the field of speech synthesis, Nūn Text-to-Speech even allows for adjustments in pitch, volume, pace, and pauses in the audio, allowing for your human-like voice to truly provide an engaging experience for your customers.
In this article you will know how having Nūn Text-to-Speech will take your business to the next level.
- Enhanced customer experience – Nūn TTS provides personalized services, accelerates throughput, and reduces operational costs
- Effective branding across touchpoints – A single TTS voice across multiple contact points supports consistent, emotional branding.
- Global market penetration – Our customizable Nūn TTS voices from around the world will extend the reach of your business.
- Optimized development and maintenance – Nūn TTS supports the most widespread platforms, is available both in the cloud and on premises, and is scalable according to actual business needs and saves development and maintenance efforts.
- Saved time and money – With Nūn TTS dynamic engine you can deliver your audio message efficiently with no human errors and save yourself all the cost you pay on hiring a voice actor.
- Word-of-mouth marketing – Adding an alternative way to consume content online enhances the user experience. Visitors are far more likely to return to and recommend organizations where they have had positive experiences with. And even in our age of social media marketing, word of mouth is still the most important platform.
- Your Brand Custom Voice – Custom voices available for unique organization, having your own consistent brand voice will help in building a stronger relationship with your customers make your organization familiar to them.
- Natural Language Processing – Nūn TTS is able to pronounce words accurately in different formats including names, dates and addresses.
- Dialect Localization – As Nūn Text-to-Speech excels in Arabic language, reading out in different dialects of Arabic that suits your served market and will give your brand a strong edge among all your competitors.
- Faster time to Market – Renting a studio and hiring a voice actor is a long and expensive process. Nūn TTS will save your time and help you reach out to your customer on the fly.
- Customer Experience Excellency – with no human errors and frauds, Nūn TTS human sounding voices will take your customer satisfaction to the next level.