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  In the current economic climate, insurance companies are under pressure to reduce operational costs and deliver excellent customer experiences. To do this, they need to improve their [...]

Achieving Agility in The Work Environment Supported by Highly Recommended Technologies   Remote work has immensely increased in popularity over the last several years. However, it was once [...]

During the challenging times of Covid-19 the we live nowadays, most businesses struggle with Workforce Optimization WFO by Verint. Lots of questions are asked by CEOs and Workforce Managers about [...]