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Archives

Tag Archives for: "social media connector"
 How To Automate Instagram Interactions For Genesys Contact Centers
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By Nada Ahmed
In Uncategorized
Posted March 13, 2022

How To Automate Instagram Interactions For Genesys Contact Centers

How To Automate Instagram Interactions For Genesys Contact Centers Instagram is considered one of the most used social media platforms worldwide due to the engaging nature of image and video [...]

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 The Secret Ingredient to Excel in CX
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By Nourhan Ghareeb
In Uncategorized
Posted April 29, 2021

The Secret Ingredient to Excel in CX

During the current crisis, an increasing number of organizations strengthened their digital platform for better customer interaction, enabling a means to better assist their customers through [...]

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 Effectiveness of Social Media on Customer Experience
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By Nourhan Ghareeb
In Uncategorized
Posted April 14, 2021

Effectiveness of Social Media on Customer Experience

Businesses around the globe, and across multiple industries, are planning to increase their investments in both customer experience and social media. Building relations with customers via social [...]

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 10 Reasons Why Social Media is essential for your Contact Center during Covid-19 times
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By Nourhan Ghareeb
In Mobile Apps
Posted June 8, 2020

10 Reasons Why Social Media is essential for your Contact Center during Covid-19 times

Building relations with customers via social media and the way these channels are managed is an essential element of organizational success. Social Media can positively influence sales and [...]

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