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Archives

Tag Archives for: "verint"
 Women in The Tech Industry 2022
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By Nourhan Ghareeb
In Uncategorized
Posted March 20, 2022

Women in The Tech Industry 2022

  As we are in Women’s Month, It’s important to recognize Women’s effective role in the Tech Industry, The pioneers in the field who crafted the road for generations, and those who fought to [...]

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 Top Strategic Contact Center Technology Trends for 2022
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By Nourhan Ghareeb
In Uncategorized
Posted February 14, 2022

Top Strategic Contact Center Technology Trends for 2022

Every year, Gartner identifies technology trends that are critical to business. This year, the list comprises a number of strategic contact center trends that will enable CEOs to deliver growth, [...]

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 Top 5 AI-Powered Technologies Driving Contact Centers into The Future
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By Nourhan Ghareeb
In Uncategorized
Posted December 9, 2021

Top 5 AI-Powered Technologies Driving Contact Centers into The Future

In our recent webinar with the CX Guru, Khaled Ramadan – Powered by Verint, We asked Ramadan about his thoughts on the role of AI in the contact centers? Here are some of his interesting [...]

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 Achieving Agility in the work environment supported by highly recommended technologies
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By Nourhan Ghareeb
In Uncategorized
Posted November 18, 2021

Achieving Agility in the work environment supported by highly recommended technologies

Achieving Agility in The Work Environment Supported by Highly Recommended Technologies   Remote work has immensely increased in popularity over the last several years. However, it was once [...]

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 Performance Management Suite of WFO Solutions by Verint
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By Nourhan Ghareeb
In Uncategorized
Posted December 15, 2020

Performance Management Suite of WFO Solutions by Verint

Many organizations struggle with managing and improving employee performance in the areas of their enterprise that engage with customers. With a large number of systems and data in their contact [...]

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 WorkForce Optimization in the times of Covid-19 by Verint
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By Nourhan Ghareeb
In Uncategorized
Posted December 9, 2020

WorkForce Optimization in the times of Covid-19 by Verint

During the challenging times of Covid-19 the we live nowadays, most businesses struggle with Workforce Optimization WFO by Verint. Lots of questions are asked by CEOs and Workforce Managers about [...]

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 Reveal Essential Insights with Verint Face-to-Face Interactions Recording
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By Nourhan Ghareeb
In Uncategorized
Posted September 3, 2020

Reveal Essential Insights with Verint Face-to-Face Interactions Recording

In the past few years, it has become clear that financial regulators are upping their game in battling market abuse. In putting together a strategy to encompass all the different regulatory [...]

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 What is DPA and Why it is so important to your Organization?
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By Nourhan Ghareeb
In Uncategorized
Posted September 3, 2020

What is DPA and Why it is so important to your Organization?

Any business that wants to process credit card data needs to comply with the payment card industry data security standard. To help ensure data privacy and avoid capturing credit cards and other [...]

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 6 Reasons why Knowledge Management is essential to your Organization?
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By Nourhan Ghareeb
In Uncategorized
Posted August 31, 2020

6 Reasons why Knowledge Management is essential to your Organization?

Experts say to remain at the forefront – organizations need a good capacity to retain, develop, organize and utilize their employees’ capabilities. “Knowledge” is at [...]

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