News and Events

Various customer engagement centers within the region have increased their adoption of cloud-based solutions which enables them to move from a Capex to Opex business environment. Cloud-based [...]

Organizations in the Middle East are increasingly investing in technology to gain an advantage in an increasingly competitive environment, adopting structured and results-oriented digital plans [...]

IST has been recognized by Cisco as a leading partner delivering exceptional customer experience solutions by being awarded Cisco Middle East Partner of the year, 2018. This recognition is for [...]

IST is proud to announce that it is sponsoring the upcoming Financial Services’s Customer Experience Summit in UAE & the Kingdom Trans formation Call Center Summit. These "cannot [...]

In 2002, our slogan was connecting business. Our principal mission was to connect businesses with their customers. Even though today our slogan has evolved to the customer experience technology [...]

IST, part of a select group of organizations to be awarded the Genesys Gold Partner Certification. We are proud to announce the continued strong alliance between IST and Genesys. This Gold [...]

IST is sponsoring the Verint Engage – On the Road event on 10th May 2017 at the JW Marriott Marquis in Dubai. Come and see us. IST has been delivering Verint Solutions for some time now and [...]