Various customer engagement centers within the region have increased their adoption of cloud-based solutions which enables them to move from a Capex to Opex business environment. Cloud-based [...]
Organizations in the Middle East are increasingly investing in technology to gain an advantage in an increasingly competitive environment, adopting structured and results-oriented digital plans [...]
IST Named Cisco’s Middle East Partner of the year, 2018 for its achievement in the Customer Experience space.
IST has been recognized by Cisco as a leading partner delivering exceptional customer experience solutions by being awarded Cisco Middle East Partner of the year, 2018. This recognition is for [...]
IST Sponsors: Financial Services’ Customer Experience Summit (UAE) & Kingdom Call Center Transformation Summit (KSA)
IST is proud to announce that it is sponsoring the upcoming Financial Services’s Customer Experience Summit in UAE & the Kingdom Trans formation Call Center Summit. These "cannot [...]
In 2002, our slogan was connecting business. Our principal mission was to connect businesses with their customers. Even though today our slogan has evolved to the customer experience technology [...]